Frequently Asked Questions
To help you get your answers quickly, I’ve compiled a list of some of the most popular questions I’ve received from clients, accompanied by thorough answers. Can’t find what you’re looking for? Get in touch and I’ll be happy to assist you.
Do I need therapy?
The American Psychological Association (APA) suggests you see a therapist when something causes distress or interferes with some part of life. Are your thoughts repetative and stuck? Do you feel lonely, sad or hopeless? Are your concerns interferring with you being the best version of you? Counseling can help if you are struggling to work, learn, parent, maintain healthy relationships or keep up at home. It can help if you're unable to handle stress with current coping strategies, have difficulty maintaining a healthy appetite or are experiencing sleep difficulties. Therapy can increase your insight into patterns of thinking, feeling, or being that are problematic and provide you the tools to improve your well-being and relationships.
What are the benefits of therapy
Therapy can lead to greater self-awareness, self-acceptance and self-esteem, improve communication and interpersonal skills, develop an ability to change self-defeating behaviors and habits, improved problem-solving, improved expression and management of emotions, decreased depression and anxiety, increased confidence and decision-making skills and more. Many clients report improved ability to manage stress , problem-solve and navigate conflicts in healhier ways. Psychotherapy can also help you to explore your sense of self and purpose, clarify your values and goals, and improve your ability to recognize and confront distorted thinking that may be self-limiting.
Who do you see?
I see clients who are 5 to 85 years old for individual and/or family counseling and art therapy services. While I do see client's who may be struggling with overuse of alcohol as a coping mechanism, I am not a clinical addictions therapist. If you are seeking services for drug or alcohol addiction, I can help refer you to a certified addiction specialist. I seek to create a safe place for all clients. Heartfelt Counseling & Consulting LLC does not and shall not discriminate on the basis of racial, cultural or ethnic background, religion (creed), gender or gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities, operations, or provisions of behavioral health and mental health services.
Do you prescribe medications?
No. I do not prescribe medications. I can provide a referral if it appears that psychotropic medication would help to support your goals.
Do you accept insurance?
I currently accept Anthem BC/BS, United Healthcare, UMR, Magellen, Optum, Tri Care Choice, self pay clients and provide a superbill for out of network insurance reimbursement. I also offer a sliding scale based on income for self pay clients You can pay in person with a credit card, HSA or FSA card, cash or check.
What are your cancellation policies?
I require 24-hours notice for all cancellations. If less than 24-hours notice is provided, you will be charged half of the cost of the appointment. If you have an appointment that is on a Monday, you can leave a voicemail or email cancelling your appointment over the weekend to ensure that you have cancelled within 24 hours of your scheduled session time.
